Privacy Policy

At Kenny Rogers Roasters, we are committed to protect the personal information of our customers in all aspects of our business. We understand that when you provide us with personal information, you trust us to use it responsibly. We take this trust seriously and are committed to using your personal information only as described in this Privacy Policy.

Collection of Personal Information: We may collect personal information such as your name, contact information, and demographic information when you register for an account, purchase a product, or participate in surveys or promotions. We may also collect information about your use of our website, such as your browsing history and preferences.

Use of Personal Information: We use the personal information we collect to provide you with the products you request, to improve and personalize your experience on our website, and to communicate with you about our products. We may also use your personal information for marketing and promotional purposes, such as to send you promotional emails or to display personalized advertisements.

Sharing of Personal Information: We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. We may share your personal information with third party service providers who provide us assistance with the operations of our website such as payment processors or data analytics companies. We may also share your personal information as required by law or to protect the rights, property, or safety of Kenny Rogers Roasters, our customers, or others.

Location Tracking: If you use a location-based service on a mobile device, we may collect information about your location. We use tracking tools such as browser cookies and web beacons to passively gather information about your use of our service.

Credit/Debit Card and Personal Information: We do not sell, share, rent or store any credit and debit card details or personal information to any third-party. We use secure payment methods to process your transactions.

Payment Methods: Our online shop accepts credit and debit card payments in AED (or any other acceptable currency) as a mode of payment.

Shipping and Delivery Policy: In accordance with the laws of UAE, we do not provide products or services to the countries that are under sanctions of Office of Foreign Assets Control (OFAC). Please note that multiple shipping charges maybe applicable for multiple shipments.

Refund and Return Policy: We process refunds only through the original method of payment.

Cancellation and Replacement Policy: Cancellation and replacement requests will be considered on a case-by-case basis by the management of the company, who will have the discretion to approve or deny the request.

Governing Laws and Jurisdiction Policy: Any issues related to purchases, disputes or claims made through our website will be subject to the laws of UAE and will be interpreted accordingly.

Changes in Terms & Conditions and Policies: We may make changes or updates to our Terms & Conditions and policies from time to time to meet the necessary standards and requirements. Therefore, customers are encouraged to frequently visit these sections of our website to stay informed of any changes.

By using our website, you consent and agree with all the sections of this privacy policy including the collection, use, and disclosure of your personal details as described in this Policy. If we make any changes to this policy, we will update the changes on our website without any prior notice to our customers.